What characteristic is common among chain restaurants?

Chain restaurants are known for their consistency in quality and service, which is one of their defining characteristics. This consistency allows customers to have a predictable experience regardless of which location they visit. For example, when a diner orders a hamburger at a fast-food chain, they can expect it to taste the same whether they are in Florida, California, or New York.

The operational model of chain restaurants is designed to maintain uniformity. This includes standardized recipes, training programs for staff, and controlled supply chains that ensure the same ingredients are used across different locations. As a result, the brand's reputation relies heavily on delivering a guaranteed experience, which attracts customers who appreciate knowing exactly what to expect.

This focus on consistency also enables chain restaurants to leverage economies of scale, allowing them to keep prices competitive. In contrast, unique local menu items, personalized guest interactions, and a limited number of locations are more characteristic of independent or smaller, artisanal dining establishments, which often aim for a more tailored and unique gastronomic experience.