Which of the following is NOT one of the Seven Deadly Sins of Service?

Indifference is not considered one of the Seven Deadly Sins of Service. The Seven Deadly Sins of Service focus on specific behaviors that can significantly detract from the customer experience in the hospitality and tourism industry.

Apathy refers to a lack of interest or concern, which can lead to disengagement in customer service interactions. Condescension involves treating guests as if they are inferior, which can create a negative atmosphere. The Brush-off is a dismissive behavior that leaves customers feeling unvalued and ignored. These behaviors directly impact a service-oriented business's ability to engage effectively with customers and maintain a positive reputation.

In contrast, indifference, while certainly a negative attitude, does not specifically align with the notable "deadly sins" categorized within customer service training. Understanding these distinctions can help professionals in the hospitality industry enhance the quality of service they provide.