Which of these statements does NOT accurately describe Disney's commitment to service?

The statement about the Disney Service Model beginning with a "thank you" is not a standard element associated with Disney's established principles regarding service. The Disney Service Model focuses on elements such as character development, storytelling, and entertainment, which are crucial to creating the immersive and magical experiences that Disney is known for.

Disney emphasizes storytelling as a cornerstone of its service model because it helps create emotional connections with guests through engaging narratives. Additionally, character development is important as employees, or "cast members," are trained to embody Disney characters, enhancing the guest experience. The inclusion of entertainment, with live performances and character interactions, is also vital to ensuring that visitors feel engaged and enchanted during their time in Disney parks.

While expressing gratitude is essential in hospitality, it is not the defining characteristic within the Disney Service Model like the other elements mentioned, making it stand out as an inaccurate descriptor when it comes to the core attributes of their service approach.